Receiving encrypted message from UHY TietoAkseli

You can read encrypted message from UHY TietoAkseli following the instructions below

Messages with header *protected*

  1. Save and open attachment ”message.html” in your browser (the attachment can’t be used in preview mode)
  2. Login with your Microsoft-account or with a single-use code
  3. Your protected message will display in a new browser tab. You won’t be able to view the protected message in your own email
  4. You can reply and handle the encrypted message normally in the browser tab

Reading a protected message with a single-use code

Some email clients and services can’t automatically open protected messages. You’ll need to obtain a single-use code to read the message.

  1. Select Read the message
  2. You’ll be redirected to a page where you can sign in and receive a single-use code.
  3. Check your email for the single-use code. Enter the code in the browser window, then select Continue to read your message.

More information about encrypted message

Read more from Microsoft support pages.

Still need help?

TietoAkseli Helpdesk is happy to help you with the issues concerning the email encryption. Contact us helpdesk@tietoakseli.fi or call +35810 3472 897 during office hours 8 AM to 4 PM (UTC+2).

Messages with header *protected*

  1. Click the ”Lue – Read” link in the message (do not try to open the attachment)
  2. Login with your Google-account or with a single-use code if necessary
  3. Your protected message will display in a new browser tab. You won’t be able to view the protected message in your own email
  4. You can reply and handle the encrypted message normally in the browser tab

Reading a protected message with a single-use code

Some email clients and services can’t automatically open protected messages. You’ll need to obtain a single-use code to read the message.

  1. Select Read the message
  2. You’ll be redirected to a page where you can sign in and receive a single-use code.
  3. Check your email for the single-use code. Enter the code in the browser window, then select Continue to read your message.

More information about encrypted message

Read more from Microsoft support pages.

Still need help?

TietoAkseli Helpdesk is happy to help you with the issues concerning the email encryption. Contact us helpdesk@tietoakseli.fi or call +35810 3472 897 during office hours 8 AM to 4 PM (UTC+2).